Online Mediation Platform

onlining platform

The EU Commission provides a platform for out-of-court disputes. Consumers gives this the opportunity to dispute disputes
With their online order initially clear. The dispute settlement platform can be found here: http://ec.europa.eu/consumers/odr

Our e-mail for consumer complaints is: info@sortimo-kassel.de

Consumer information: Participation in a dispute settlement procedure

We are ready to take part in a dispute settlement process before a recognized consump- tion center.


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